This post is Part 6 of our ongoing Ford Car Lovers Series.  After Anish Iyer (Part 1), Manishi Dutt (Part 2), the Quadros family (Part 3), Rohan Charles (Part 4) and Mr Kumar (Part 5), Dixit Shah from Mumbai shares his Ford experience.

Dixit Shah bought his diesel Ford Fiesta four years ago in Mumbai. “It’s a beautiful car,” he says. “To start with, the torque and pickup is excellent and the car is fuel-efficient too. I am a frequent traveller between Mumbai and Pune and I easily get a mileage of 20-22 km/L of the diesel, which is excellent.  I have completed 60,000 km so far, and no issues whatsoever.”

It’s not just the car that has delighted Dixit, but his service experience as well. Dixit reminiscences, “I earlier thought that a Ford vehicle will be good but the servicing or parts will be expensive, but I was wrong. Maintenance costs are reasonable, and if the service guys change some part, they give you back the old part. I recently got the car’s clutch replaced, and the old one is still in my trunk. The Ford dealers are genuine.”

Dixit attributes the sparkling condition of his Fiesta to the great service he has received over the years. “I feel that service folks at Ford really care about the car and its performance, whether it is pickup, mileage, a knocking sound or anything else,” Dixit explains. “I’ve never had a single bad or unsatisfactory service experience from Ford.”

Being a passionate driver with a need for speed, Dixit has often crossed 100 kmph on his Fiesta. “I often cross 100 kmph, and have touched 140 kmph as well, but the car has remained steady, and the ride is absolutely smooth,” Dixit says enthusiastically.

Even after four years, the car is in great condition, Dixit says. “The engine is perfect, there are no noises, and the interiors are in excellent condition.”

After this chat over the Ford Fiesta and his Ford experience, we asked Dixit if he would buy another Ford. “Definitely!” came the pat reply.

Here is what Dixit Shah has to say:

Do you have a special memory of any wonderful experience with your Ford car?  Share your experience as a comment below.

Rohan Charles has been driving the Ford Fiesta 1.4 TDCi over the last 4 and half years and is proud to own it. He has used his Fiesta for the smallest of errands in his hometown besides travelling long distances into other states.

Swearing by the handling and driveability of the Fiesta he says, “I was going to Pune once and was on the Bombay-Pune Express Highway when I had gone off to sleep. When I got up, I realised my wife was actually zipping at around 150-160kmph. I did not feel anything at all. The vehicle is very sturdy and the road grip is excellent. It’s a powerful vehicle and you know the great part is that it gives you a manly feeling”, he says.

Rohan feels that the Fiesta complements his macho demeanour as the car is sturdy and at the same time very agile and great to handle on-road. He adds, “This car gives you that power and that macho feeling. That’s very personal. It’s more like a guy car.”

Well, initially Rohan didn’t quite realise that the Fiesta would be a good purchase decision and so consulted many people he knew. Most warned him that a diesel car will be satisfying on fuel efficiency but might prove to be expensive to maintain. Rohan still bought the Fiesta and today when he looks back, he smiles, patting himself on the back to having made this wise decision of buying the Fiesta 1.4 TDCi. The car delivers an average of 17 kmpl in the city and 23/24 kmpl on the highway, which gives him peace of mind. So in a nutshell, he’s enjoying the fuel efficiency of a diesel car and the performance of a petrol in his Ford Fiesta 1.4 TDCi.

Rohan likes making friends and did so with one of the Ford service technicians. The technician now services Rohan by providing him with a temporary car until his car is readied at the service centre. Rohan was not only impressed with this treatment but also when he discovered that Ford has a uniform service approach at other dealerships and service stations as well. He has been to 6 service centers across 3 cities and found the service quality uniform across the board.

Here’s what he has to say:

Today Rohan is one of many Fiesta owners who would refer the car to his friends. Check out what he has to say about that:

This is Part 4 of the Ford Car Lovers Speak where we are highlighting first-hand accounts from just some of the many proud Ford owners in India. To get these stories, a special Ford team travelled across the country, listening to and recording Ford owners’ stories and experiences. And, after hearing what they had to say about their ownership experience, we were inspired to put it up on Driving Ford. Check out Part 1, 2, and 3.